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Privacy Policy

INTRODUCTION

Bodega Clothing Limited respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, communicate with us, or otherwise interact with Bodega.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect information including:

CONTACT INFORMATION

This may include:

  • Name.
  • Email address.
  • Telephone number.
  • Billing address.
  • Shipping address.

ORDER INFORMATION

This may include:

  • Products purchased.
  • Order history.
  • Returns and exchanges.
  • Delivery information.
  • Customer service communications.

PAYMENT INFORMATION

Payments are processed through our payment providers and ecommerce platform.

Bodega does not necessarily receive or store your complete payment card details.

WEBSITE & DEVICE INFORMATION

When you visit our website, information may be collected automatically, including:

  • IP address.
  • Device type.
  • Browser.
  • Operating system.
  • Website activity.
  • Pages viewed.
  • Referring URLs.
  • Cookie and similar technology information.

MARKETING INFORMATION

If you subscribe to our communications, we may collect your:

  • Email address.
  • Telephone number.
  • Marketing preferences.
  • Interaction with emails or SMS messages.

HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfil orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Handle returns, refunds, and exchanges.
  • Communicate about your order.
  • Provide customer support.
  • Detect and prevent fraud.
  • Maintain and improve our website.
  • Analyse website performance and customer behaviour.
  • Remember preferences.
  • Provide advertising where permitted.
  • Send email and SMS marketing where permitted.
  • Notify customers about launches, restocks, products, promotions, or other Bodega news.
  • Send abandoned-cart or similar ecommerce communications where legally permitted.
  • Comply with legal and regulatory obligations.

SHOPIFY

Our online store is operated using Shopify.

Shopify may process personal information on our behalf in connection with hosting, ecommerce functionality, checkout, payments, security, and other services required to operate the Bodega store.

SERVICE PROVIDERS

We may share information with trusted third parties that help us operate Bodega, including providers involved in:

  • Ecommerce hosting.
  • Payment processing.
  • Order fulfilment.
  • Shipping.
  • Customer support.
  • Website analytics.
  • Advertising.
  • Email and SMS communications.
  • Fraud prevention.
  • IT and security services.

We only share information where reasonably necessary for these purposes or where required by law.

INTERNATIONAL DATA TRANSFERS

Because Bodega operates internationally and works with global service providers, personal information may be processed in countries other than the country where you live.

Where required, appropriate safeguards will be used for international transfers of personal information.

MARKETING COMMUNICATIONS

If you have opted in or we otherwise have a lawful basis to contact you, Bodega may send promotional communications by email or SMS.

You may unsubscribe from marketing emails by using the unsubscribe link included in our messages.

You may opt out of SMS marketing using the unsubscribe instructions included in the message.

You may still receive non-marketing communications relating to purchases, account activity, delivery, security, or customer service.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining appropriate business records, preventing fraud, and meeting legal, tax, and accounting requirements.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights relating to your personal information, including the right to:

  • Request access to your information.
  • Request correction of inaccurate information.
  • Request deletion in certain circumstances.
  • Object to or restrict certain processing.
  • Withdraw consent where processing relies on consent.
  • Request a portable copy of certain information.
  • Opt out of certain marketing activities.
  • Make a complaint to an applicable privacy regulator.

To exercise a privacy right, contact:

INFO@BODEGACLO.COM

We may need to verify your identity before completing certain requests.

SECURITY

We use reasonable administrative, organisational, and technical measures designed to protect personal information.

However, no online system or transmission method can be guaranteed to be completely secure.

CHILDREN

Bodega's website is not intended to knowingly collect personal information from children where parental or guardian consent would be legally required.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

The latest version will be published on our website.

CONTACT

For privacy questions or requests:

Bodega Clothing Limited
Email: INFO@BODEGACLO.COM

COOKIE POLICY

Bodega uses cookies and similar technologies to operate and improve our website.

Cookies are small files stored on your browser or device when you visit a website.

TYPES OF COOKIES WE MAY USE

ESSENTIAL COOKIES

These cookies are necessary for important website functions such as:

  • Shopping cart functionality.
  • Checkout.
  • Security.
  • Account authentication.
  • Remembering certain website preferences.

ANALYTICS COOKIES

These cookies help us understand how visitors interact with our website, such as which pages are viewed and how the website is used.

FUNCTIONAL COOKIES

These cookies may help remember preferences and provide enhanced website functionality.

ADVERTISING & MARKETING COOKIES

Where permitted, cookies and similar technologies may be used to:

  • Measure advertising performance.
  • Understand interactions with advertising.
  • Create or measure audiences.
  • Deliver more relevant advertising.

MANAGING COOKIES

Where required by applicable law, non-essential cookies will only be used after the appropriate consent has been obtained.

You can manage cookie preferences through any cookie-control tools available on our website and through your browser settings.

Blocking certain cookies may affect how some areas of the website function.

For questions regarding cookies or privacy, contact:

INFO@BODEGACLO.COM

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